Next-Generation Call Center Dialer for Desktop & Mobile
Connect your agents, customers, and global routes through one powerful calling platform. Use our browser-based desktop dialer or mobile dialer to manage outbound calling with advanced routing, monitoring, analytics, and real-time control.
Jamie Lawson
One Dialer. Every Calling Requirement.
Jamie Lawson
Turn Any Computer Into a Professional Call Center
No complicated desktop installation. Agents can securely log in through their browser and start making calls.
Features
Take Your Calling Operation Anywhere
Give remote and field agents a professional mobile calling experience with access to your business calling infrastructure.
Mobile Features
Your customers and call history, always with you.
Reach Customers Through the Right Route
Connect to multiple carriers and suppliers and intelligently manage your global voice traffic.
Route Management
| Destination | Carrier | Quality | / min |
|---|---|---|---|
| +44 United Kingdom | Carrier A | 98.6% | $0.012 |
| +1 United States | Carrier B | 99.1% | $0.009 |
| +49 Germany | Carrier C | 97.8% | $0.015 |
| +91 India | Carrier D | 98.2% | $0.018 |
* Illustrative destinations, carrier quality and rates.
Smart Routing Engine
Automatically select the best route based on destination, price, quality, availability, and carrier performance.
Complete Visibility Into Your Call Center
Monitor your entire operation from a centralized dashboard.
Call center overview
| Agent | Campaign | Status | Duration | Destination | Supervisor |
|---|---|---|---|---|---|
| AMAlex Morgan | Customer follow-up | Connected | 03:42 | United Kingdom | Listen · Whisper · Barge-In |
| SCSarah Chen | Sales outreach | Connected | 02:18 | United States | Listen · Whisper · Barge-In |
| DRDaniel Reed | Renewals | Available | — | Germany | Ready for next call |
* Illustrative live dashboard • Monitor agents, queues and call quality from one workspace.
Supervisor Tools
Give managers complete control over agent performance.
Listen
Monitor live calls for quality assurance.
Whisper
Guide an agent without the customer hearing the supervisor.
Barge-In
Join an active conversation when intervention is required.
Real-Time Wallboard
Display live call-center KPIs on large screens.
Advanced Dialing Modes
Choose the dialing strategy that fits your operation.
Predictive Dialer
Automatically calls multiple numbers and connects answered calls to available agents.
Progressive Dialer
Calls the next customer only when an agent becomes available.
Power Dialer
Automatically moves through contact lists to maximize agent productivity.
Preview Dialer
Allows agents to review customer information before initiating the call.
Turn Call Data Into Better Performance
Track every aspect of your calling operation.
From individual conversations to global carrier costs, bring the whole picture into focus.
Campaign performance
* Illustrative report data • Export the detail behind every call.
Grow Your Business with Business SMS Solutions
From intelligent voice routing and international termination to AI Voice and virtual numbers, iNet Global provides scalable communication solutions that help businesses connect with customers clearly, reliably, and efficiently across global markets.